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 Delivery & Shipping Policy
Please allow 1-3 business days for shipping within Singapore.  We will contact with you by phone or e-mail to confirm your order and delivery time. Please notify us by phone if you wish to change your delivery time.   
 
 
                                                                                                                         
Delivery Date available :
Singapore Island : Weekday Mon - Fri after 6pm.
                          Weekend Sat-Sun 10am - 10pm
 
FREE Home Delivery for orders over SGD$50.00. For purchases below SGD$50.00, a delivery fee of SGD$5.00 applies.
 
Self Collection & Viewing
Self collection at our showroom #03-027H Suntec City Mall Level 3 MY PLAYGround from Mon - Sun, 12noon - 0930pm. For viewing, please contact us for viewing arrangement as some of the bulky items (Bedding/Furniture) might not be available in our showroom.

*Purchase order required
For items that we do not keep ready stock, we will place an order with manufacturer upon your request to purchase them. In such circumstances, a 50% non-refundable deposit will be payable before we proceed with the order. The remaining 50% shall be paid upon delivery of the item to you, (Please allow 1-2weeks for delivery)
 
Refunds & Exchanges
In case of lost or damage item sent by post or home delivery, please contact us within 24 hours. If your product is faulty in any way, Please contact us, we will gladly refund or exchange any purchase.
Local Orders
We welcome Phone Order & Mail Order as well, payment by COD(Cash on Delivery), Paypal or Internet Banking. Please call our hotline:
Tel: 9795-0580
 
Postage Service
(Payment by POSB fund transfer or PayPal)
Buyer pays $1.00 for normal mail postage or $3.50 for registered mail which includes packaging of item. (Small Items only)
                                                               
International Orders
We ship Worldwide, please check with sales@petfuze.com on shipping rate. We have express shipment option by Fedex. Please contact sales@petfuze.com for details.